Privacy Policy for Tiketla.com

At Tiketla.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share information gathered through our online raffle system. By accessing or using Tiketla.com, you agree to the practices outlined in this policy.

1. Information We Collect

• Personal Information: When you create an account or participate in a raffle, we collect personal information, including your name, email address, phone number, and billing details.
• Automatically Collected Information: We may collect information about your device, IP address, browsing behavior, and usage patterns to enhance your experience and maintain the security of our platform.
• Payment Information: For ticket purchases, we collect payment information securely through our payment processor. Tiketla.com does not store full payment card details.

2. How We Use Your Information

• Account Creation and Management: Personal information is used to create and manage your account and verify your identity for security purposes.
• Raffle Participation: We use your information to facilitate your entry into raffles, communicate relevant raffle details, and notify you if you win.
• Customer Support: To respond to inquiries and provide support, we use your contact information and any details related to your question or issue.
• Marketing and Promotions: With your consent, we may send promotional communications about upcoming raffles or special offers. You can opt-out of these messages at any time.

3. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with trusted third-party providers who assist in operating our platform, processing payments, and maintaining security.
• Legal Compliance: Tiketla.com may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of Tiketla.com and its users.
• Business Transfers: In the event of a merger, acquisition, or sale of Tiketla.com assets, personal information may be transferred to the new owner, subject to the same privacy commitments.

4. Data Security

• We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction.
• Despite our efforts, no system is entirely secure. You agree to assume the risks associated with online data sharing.

5. Cookies and Tracking Technologies

• Tiketla.com uses cookies and similar tracking technologies to personalize your experience, understand how you use the platform, and improve our services.
• You can modify your browser settings to control cookie use. However, disabling cookies may impact certain platform features.

6. Data Retention

• We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account information may be deleted upon your request, except where retention is necessary for legal, security, or regulatory reasons.

7. Your Rights and Choices

• Access and Correction: You have the right to access, correct, or update your personal information on your account.
• Deletion and Restriction: In certain circumstances, you may request the deletion or restriction of your data. Contact our support team for assistance with these requests.
• Marketing Preferences: You may opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails.

8. International Data Transfers

• As Tiketla.com is a global platform, your information may be transferred and processed in countries with different data protection standards. We strive to protect your information regardless of where it is processed.

9. Children’s Privacy

• Tiketla.com is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such information, we will promptly delete it.

10. Changes to This Privacy Policy

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated directly to you.

By using Tiketla.com, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact our support team for assistance.

Thank you for trusting Tiketla.com. We are committed to safeguarding your privacy while offering a secure, exclusive raffle experience.